We aim to make the whole process with us as simple as possible, saving you time.

We supply many products, some of which can only be supplied against a prescription, but we’ll help you identify when this is the case.

The guidance below illustrates the order process with us:

POM Ordering Flowchart - Small

Please note, named-patient prescriptions can be completed by medical, dental and nurse prescribers; however unnamed signed orders can only be written by medical prescribers (i.e. doctors and dentists).

We’re responsive…

We’re are also happy to receive orders using your own documentation by fax or email. However, using your online account will ensure that anything sent to us is saved on your online Dashboard for later reference.

We appreciate your feedback, so if you think our ordering process can be improved, please tell us how and we’ll do our best to accommodate your request.